Top 10 Tech Tools for Small Businesses

Top 10 Tech Tools for Small Businesses

In today’s business landscape, using business technology tools can help you stand out from the competition. It can attract more customers and employees, reduce workload and stress, and increase your business profit margin. Luckily, there are several tools that are affordable and available for small businesses. Let’s take a look at 10 of the most useful ones.


Calendly is a calendaring software that connects your team’s calendars into one centralized location. It works with Outlook, Google, Microsoft Office, and iCloud, and it’s free to use. However, the company offers subscription plans, which start at $8 per seat per month for the Essentials plan and $15 per seat per month for the Teams plan. Although Calendly is a great choice for many small businesses, it does have some shortcomings. For example, the user interface is clunky and a lack of customer support can be frustrating.

In addition to its powerful scheduling capabilities, Calendly also integrates with Slack, one of the leading productivity tools. It allows teams to communicate more efficiently and collaborate smarter. This integration also allows users to add meetings to Slack, invite new users, and send meeting reminders to all attendees.

Calendly has many features to support small businesses. For instance, it lets users create booking links, automate reminders, and automatically notify meeting attendees when they have to cancel. It also offers several scheduling options, including round-robin style meetings and one-on-one meetings. It also supports integrations with popular calendars such as Google, Outlook, and Slack.

Calendly is an effective tool for managing meeting schedules. Its scheduling features allow you to share the calendar of your team members and clients, while allowing you to create polls for your team members and let them check whether they have free time. The app also provides a mobile app to help users manage their meetings from wherever they are.

Calendly is an online scheduling application that makes it easier to connect with others and get more work done. It also offers a suite of tools that help users sync their calendars, manage meetings, and automate workflow. The app also integrates with popular calendar services, making it easy to access with any device.


Trello is a powerful tool for organizing and managing tasks. You can use it to keep a personal to-do list or collaborate with your team on projects. It also comes with tons of Power-Ups to help you automate tasks. This includes integrations with popular tools like Slack, Google Calendar, Google Drive, and Salesforce. The platform allows you to create lists of tasks and drag them to a timeline.

You can customize Trello to fit your needs. For example, you can create different boards for different purposes. You can also share your board with other people. For example, you can email your board members to share important tasks. You can also forward emails from your inbox to Trello. Once you add an email to a task card, you can attach any attachments you need.

Small business owners complain about not having enough time to do everything. Luckily, technological advancements have allowed us to create digital tools that automate mundane tasks and reduce stress. Trello, for example, is a project management tool that helps you manage your projects and collaborate with others.

Trello helps businesses and individuals manage multiple projects simultaneously. It reduces the amount of work and allows you to assign tasks to different people. You can also assign different levels of access and permissions to each member. The tool is user-friendly and has a variety of Power-Ups that make it even more powerful.

Using productivity management tools is essential for small businesses. Because of the flexibility of modern work life, companies must be able to accommodate their employees’ needs. Productivity management tools can improve the workflow of employees by automating repetitive tasks and letting them focus on their core tasks.

Help Scout

Help Scout is a customer service platform that is perfect for growing businesses. With its self-service options and live chat, you can keep your team updated on customer issues. It also has robust reporting capabilities and a streamlined API for integrating with other business tools. Help Scout also helps you save money on support costs by automating many processes.

The lowest tier of Help Scout is very affordable for small businesses. The service is available twenty-four hours a day, six days a week. Help Scout also offers a Help Scout Beacon that allows customers to access knowledge base without leaving their website. It also offers free trials.

Help Scout also comes with tools to increase team productivity. It offers features like saved replies, workflows, and self-service modes. Help Scout also offers a startup program for teams at the early stages of their growth. Startups can join the program for a generous discount on the service for up to two years. Pricing plans start at $20 per user per month.

Other tech tools that are useful for small businesses include Zoho Desk, a cloud-based customer support software. This product includes basic helpdesk features, along with robust ticket tracking, task automation, and performance reporting capabilities. Zoho Desk also supports multiple channels, including email, live chat, and self-service platforms.


Zendesk is a software solution that can be used to handle customer support requests. It allows your customers to contact your company through any of the available channels, such as email, chat, or phone. It integrates with a variety of apps to make your support ticket system more convenient and customizable. The software also allows you to customize it to fit your current support environment.

You can try Zendesk free for six months. You can purchase a monthly plan for $19 per agent. You can also ask the sales team to help you customize the software to meet your specific needs. A customized solution can be built around your brand and logo.

While Zendesk is the most popular tech help desk software for small businesses, there are many other good options available. Front is a less expensive alternative to Zendesk that is more customizable and has a mobile app. It has more CRM features and is geared toward small businesses. It also offers a free plan and a paid plan.

Zoho is a cloud-based CRM for SMBs that integrates with over 500 business apps. It includes features like lead tracking, pipeline management, and sales funnel management. It also has an AI-powered conversation assistant. It is easy to use, but it has a few shortcomings.


Shopify is a ecommerce platform that is user-friendly and offers many features. It includes a free email marketing service and paid tools to increase sales and improve the customer experience. Its mobile app lets you manage your business from your phone, add products and get real-time sales updates. In addition to its robust features, Shopify provides over 6,000 third-party apps for merchants to choose from.

Shopify’s popularity has grown considerably since it was first launched. Just three years ago, there were just 6,000 merchants using the service to sell goods online. Today, the company has millions of merchants – though it does not disclose the precise number – and has generated just under $500 billion in sales.

With more than 100 free templates, Shopify makes launching an online store simple and affordable. It also supports multiple channels of sales, including social media and marketplaces. The system includes a number of tools for store management, inventory management, fulfillment and shipping solutions, and marketing analytics.

Shopify makes selling and marketing your product internationally easy. Its price range starts at $29 per month for a basic subscription. You can also set up your store using your own domain name or a custom Shopify URL. You can also add custom fonts and colors to your storefront. And it provides a simple, secure checkout process.

Shopify also provides several finance tools to help you make business decisions. It has a CPM Calculator that helps you estimate cost per thousand impressions (CPM) and a Gross Profit Margin Calculator that helps you determine your profit margin and retail cost. You can use these tools to make informed decisions about how to spend your marketing dollars.

Asim Boss

Muhammad Asim is a Professional Blogger, Writer, SEO Expert. With over 5 years of experience, he handles clients globally & also educates others with different digital marketing tactics.

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