The Best CRM Software of 2022

In this article, we’ll discuss what CRM software is and which options will be best for your business. We’ll also talk about the pros and cons of different CRM software, including salesmate, Monday, and Pipedrive. These are just a few of the many CRM software options available. Here are some of the best CRM software options for businesses of all sizes and budgets. Let’s get started! -What Is CRM Software?

What is CRM Software?

If you’re in charge of a sales team, you’ve probably wondered: “What is CRM Software?” If not, read on to learn more. CRM software, also known as customer relationship management (CRM), helps businesses scale their sales processes by automating data entry, administrative tasks, and lead management. It provides a holistic view of revenue-generating activities and enables the organization to analyze and understand customer data to optimize marketing efforts.

When shopping for a CRM system, consider how much you’re willing to invest in a license. The more expensive CRM systems typically have more features and require an investment in software licenses, but are also more flexible. Cloud-based CRM systems are more budget-friendly because they don’t require an upfront software investment, but charge a subscription fee. Most providers will also include basic maintenance and support services. Plus, they can be hosted locally.

CRM software was originally designed for the management of customer relationships, but it has evolved into a more approachable, easier-to-use software. CRMs collect customer information from multiple sources and store it centrally. This centralized data improves customer retention and service, and CRM helps businesses generate revenue and retain customers. However, CRM is still primarily for the sales and marketing teams, although it can also be used to manage relationships between team members.


If you’re looking for a CRM that’s right for your business and meets your needs, Pipedrive is a great option. This platform offers a full suite of features that will allow you to maximize your marketing efforts, including email tracking, custom fields, and reports. Pipedrive is a great option for businesses of any size, but it doesn’t come without drawbacks. Its customer support isn’t as robust as other CRM software, but it’s still worth considering if you’re looking for a reliable, affordable CRM system.

The user interface is highly intuitive and easy to use. While the software isn’t perfect for highly analytical CRM users, it does have quality APIs and integrations. Pipedrive’s main drawback is that it lacks visualisation tools like Salesforce or Hubspot. However, it is still an excellent tool for sales teams. Its dashboard is designed around deals, which are the basic unit of the sales funnel. To make it even easier to use, you can even create your own custom sales pipeline.


If you want to automate Salesforce, you should try SAP. This software boasts 23.5 billion Euros in annual revenue and 89000 employees. Its features range from lead management and contact history recovery to document and partner management and time and pipeline tracking. You can also view data in various reports and views. Despite being free, this software is a bit limited in search. It will help you build relationships by giving your team more freedom.


Like its competitors, Salesmate is designed for small and remote sales teams. It helps sales reps track leads, prospects, business opportunities, and more. With Salesmate, sales reps can receive instant notifications every time a client takes an action. Sales representatives can focus on more important tasks without spending time switching between applications. Its sales pipeline view helps them track their pipeline and identify opportunities quickly. It’s easy to navigate, too.

In addition to sales CRM, Salesmate offers collaboration. However, this feature is available only on its premium Boost plan, which costs $40 per user. However, its mobile app is its most powerful feature set. It’s available for Android and iOS and delivers the best mobile CRM experience. Those who want to take their CRM mobile are spoiled for choice with Salesmate. Here’s a closer look at why this sales software is the best choice for small and medium-sized businesses.

Besides providing the best customer experience, it also helps companies improve lead management, lead conversion, and sales playbooks. In addition, it can help businesses automate activities like email marketing and Facebook ads. And it’s easy to customize. It’s also customizable and industry-agnostic. It’s mobile-friendly, so it can be used on the go. It can also support social media, including Facebook and Twitter.

Freshworks CRM.

Freshworks CRM is a customer relationship management system that can generate 10 times more qualified leads and close deals in half the time. It is able to track website visitors’ actions, and offers AI-powered chatbots to help you convert more site visitors into leads. It can also generate targeted email campaigns and generate more revenue predictably. Its free trial is 21 days long, and it has several paid packages.

With the help of AI-based lead scoring, Freshworks CRM can make it easier for sales reps to prioritize leads. The sales pipeline is visually represented, with easy drag-and-drop functionality. It also offers sophisticated functionality such as auto-dialers, call routing, affiliate management, and over-the-top analytics. It integrates with other Freshworks products, including MailChimp, Google Calendar, Office365 calendars, and Intuit QuickBooks.

Apart from being easy to use, Freshworks CRM also allows you to customize meeting greetings. Its other features include increased security, a customizable user interface, and email integration with Gmail. In addition, the CRM has a 360-degree view of your business, enabling you to make better decisions and sell more. The CRM is easy to use and requires minimum training. It costs around $15 per month.


According to a recent report, Salesforce has a 19.5% market share. The CRM software allows users to add apps, allowing them to customize their software to meet their organization’s needs. Other features of the software include marketing automation, ecommerce sales, and call center software. It also has self-service portals. It offers a variety of customizable packages to fit the needs of small and large businesses alike.

The software includes dozens of pre-built reports, so users can measure everything from deals and activities to win ratios, conversion rates, and even which reps are not updating their deals. It also supports multiple accounts, companies, and contacts. It offers many features to increase its capabilities, including email acceleration, dashboards, foreign currency tracking, and comprehensive data analytics. You can also track how your team is performing against goals and measure success with the help of the software’s advanced analytics.

The software also comes with world-class tech support. You can create custom reports without hiring a developer. The pricing for Salesforce Small Business and Sales plans are affordable, starting at $25 per user per month. Some solo entrepreneurs prefer Freshworks over other CRM solutions because it’s easy to switch platforms and doesn’t require developers. There are also free trial plans available for each product. A free trial is available without credit card information.

Zoho CRM.

If you’re looking for a CRM tool that’s easy to use, look no further than Zoho CRM. It’s free and offers a variety of features. In addition to lead and contact management, Zoho offers account management, web forms and reports, and basic customer support. Zoho also offers the ability to collaborate with your team through group calendars, direct messaging, and status updates. The software’s robust capabilities allow for a wide variety of customisations.

This CRM software is affordable, with a free plan for three users and a paid version that starts at $65 per user per month. There are additional add-on suites available, such as finance, custom apps, and forms, and it also includes 26 languages and 50+ sales and marketing tools. There’s also a free plan that’s perfect for smaller businesses. But Zoho CRM does have a few weaknesses. Its free version is limited.

The free version of Zoho CRM includes essential features like document sharing, task management, workflow rules, and a mobile app. The company also recently released a sales-centric CRM called Bigin. It offers a free plan that includes basic features and an extensive feature set, but you’ll have to pay for premium access to more advanced features. Ultimately, Zoho CRM is the best CRM software of 2022.


If you’re looking for a powerful contact management system, Act! is the best CRM software of 2022. Its Essentials version provides organized access to key customer details. With powerful email marketing features, Act! is easy to use and quick to learn. It helps you send the right messages to the right people. Organize your contacts into groups and create eye-catching emails to send to specific people. You can see who has opened and clicked on an email, and track how effective it is.

Nutshell is another popular CRM option. This sales-focused software includes sophisticated customizations, team and territory management, and reporting options. It also has a mobile app and supports cloud telephony. It also supports automatic closings and features powerful automation. If you’re looking for a CRM system that meets your small business needs, freshsales might be the right choice for you. The company behind Freshsales also produces products for customer service, marketing, and human resource management. This CRM has standard CRM features like lead routing, sales reports, and a mobile app, but it also offers premium onboarding services that cost $199 for the Core Plan and $399 for the Pro and Enterprise plan.

Asim Boss

Muhammad Asim is a Professional Blogger, Writer, SEO Expert. With over 5 years of experience, he handles clients globally & also educates others with different digital marketing tactics.

Asim Boss has 3444 posts and counting. See all posts by Asim Boss

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