You may be experiencing error code e-3 on your Fezibo standing desk. This code indicates that there is a problem with the height adjustment. In this case, it is important to try to reset the desk. In order to reset the desk, you must press the “V” button until it reaches the lowest level. If this doesn’t work, you can also try unplugging the power for 10 seconds.
First, make sure that all the cables are connected properly. Make sure that the M1 and M2 ports are connected. Make sure to connect the control box to the frame so that the anti-collision system does not falsely trigger. If everything seems okay, you should perform a Quick Reset and try normal operation. If the problem persists, please refer to the user’s manual.
A communication problem may also be the cause of uneven desk height. It can occur when the legs are not traveling evenly. During the reset procedure, the legs constantly provide feedback to the control box to ensure the legs are moving at the same speed. If this occurs, the table will decelerate to the lowest minimum height. You may want to contact the manufacturer to see what is causing the problem.
Another problem may be caused by the lifting column not being adjusted. If it is, you can open the lift column or adjust its position. However, it is important to keep in mind that you should not place anything larger than 20 inches in the lifting column because it could obstruct the movement of the desk. Additionally, placing heavy objects on the desk could result in physical damage. Lastly, you should always use an appropriate power supply and check the compatibility of the accessories with the control box.