There’s a Verizon Fios outage affecting many areas of the eastern United States. This issue is not as widespread as it may seem, but users are reporting problems accessing popular services. While the cause of the outage isn’t yet known, it’s likely to be the same as last time: a cut in a fiber cable. It’s unclear whether the outage is a result of the local cut or a regional one, but users have reported outages for Google, Gmail, Microsoft Office 365, Amazon Web Services, and Zoom.
A fiber cut in Brooklyn caused the outage, though Verizon didn’t elaborate on why this occurred. While they could not give a specific timetable for fixing the cut, it’s likely that the outage was caused by an issue with the fiber cable that connects Brooklyn. Users reported outages on Twitter, with many venting their frustration on Twitter. Unfortunately, Verizon has no further details than the tweet that prompted the outage.
A number of Verizon customers reported being disconnected from the internet Tuesday night, from New York to Baltimore. A surge of calls came in after midnight. A few hours later, engineers were able to pinpoint the underlying “software issue” behind the outage and fixed it by 6:30 a.m. Many customers posted complaints on social media, which made the situation worse. Although Verizon did identify the problem at 6 a.m., many people still didn’t have a working internet connection by then.
Other common issues with Verizon internet include problems with on-demand movies, TV listings, and messages. These issues can be resolved by restarting the Fios Gateway router. Simply stick a pin into the red reset hole and restart the router. If that doesn’t solve the problem, you’ll need to troubleshoot your cable box. In this article, we’ll outline some common problems and provide solutions.
The outage affected many parts of the country, including Northern New Jersey, Long Island, Philadelphia, D.C., Boston, and Baltimore. Many Verizon customers took to social media to complain about the outage. As it turns out, the problem was caused by a Verizon issue, but the company later made a statement indicating the outage is over. Regardless, the outage will still impact people and businesses in these areas.
During the outage, Amazon, which powers many online services, reported connectivity issues for an hour and a half. Google and Facebook were also affected, but they said they did not find any problems with their services. As of Monday, the outages hit the East Coast at 11:25 a.m. local time and were resolved at 12:37 p.m. ET. Madory said that a 12% decline in traffic volume to Verizon was attributed to the outage.
The cause of the Verizon outage remains unknown, but many people have already begun preparing for an outage of some sort. The best thing to do is get a backup plan to prevent a major problem. However, this outage does raise questions about the need for minimum standards for internet service. Acting Federal Communications Commission chair Jessica Rosenworcel tweeted about the issue. While Verizon has not said the cause of the outage, she’s calling for minimum standards for internet providers.
Other areas affected by the outage included Boston, Washington DC, and Chicago. The problem has not yet been determined for the rest of the country. However, some people are still reporting problems accessing online services, including Gmail. During the coronavirus pandemic, Gmail has become a necessity for work-from-home life. Downdetector, which tracks outages across the internet, showed widespread problems with several companies.
According to Snijders, the Verizon outage resulted from a “cascading catastrophic failure,” in which a single customer’s router was affected by another network’s error. The resulting traffic was routed through several providers and cloudflare. The cloudflare outage was entirely avoidable, and Verizon has yet to comment. The issue continues to affect millions of users.